Refunds and Returns Policy
Last updated: 8/9/2026
Because Awareness Match provides digital subscription services rather than physical products, this policy covers refunds for memberships and subscriptions.
Subscriptions
All subscription purchases are billed [monthly/annually, as applicable]. By subscribing, you agree to be charged on a recurring basis until you cancel.
Refund Eligibility
- Refund requests must be submitted within [7] days of the original purchase or renewal date.
- Refunds are considered on a case-by-case basis and are not guaranteed.
- No refunds will be issued for partial subscription periods after the eligibility window has passed.
- Accounts found in violation of our Terms of Service are not eligible for a refund.
How to Request a Refund
To request a refund, contact us at support@awarenessmatch.com with your account email and the reason for your request. We aim to respond within [3–5] business days.
Cancellations
You may cancel your subscription at any time through your account settings. Cancelling stops future billing but does not automatically issue a refund for the current billing period unless it falls within the eligibility window above.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Questions? Contact us at support@awarenessmatch.com.